“I would give a zero star if I could.”

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Here are new legacy LTL carrier Yelp review highlights!

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“This company has hidden fees that they bill for after the fact. They expect the customer to anticipate the ins and outs of the shipping process. Weight of an item is disclosed for the quote - after the fact, they want to charge for the use of a lift gate. This should have been included in the original quote. Months after the service was used, we received a bill for $200 in additional costs.”

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❌ Hidden Fees

 - Customers face unexpected charges for necessary services like lift gates after the delivery, causing frustration and distrust.

❌ Post-Delivery Billing 

- Customers receive additional bills months after the delivery for services they believed were included in the original quote.

❌ Inaccurate Billing 

- Customers are billed for additional charges like residential delivery and over-length fees after the shipment, despite initially entering correct information. Some legacy LTL companies overcharge for shipments, even if the loads are correctly measured and weighed.

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At WARP, we believe our customers and freight deserve better. Freight has feelings too!

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Here’s how our technology ensures there are no hidden fees and inaccurate billing:

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All charges are disclosed upfront, so you know exactly what you’re paying for. Our transparent pricing structure covers all essential services, such as lift gates, ensuring no additional charges are billed later. Our quoting system ensures that all relevant costs are calculated accurately when booking.

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Our advanced technology eliminates errors and builds trust with customers. We use real-time data and automated systems to track and manage shipments, ensuring every detail is accounted for from start to finish.

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WARP also offers a public freight quote tool. This allows customers to obtain real-time quotes directly from our platform, ensuring that all costs are clearly outlined before booking. This tool simplifies the quoting process, making it easy for customers to get an accurate estimate and avoid any surprises later.

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We have complete freight solutions with transparent pricing and a variety of equipment types, including SUVs, Pickup Trucks, Vans, Sedans, Box Trucks, 53-Foot Trailers, and Temperature Controlled Trucks. Whether it's LTL, FTL, reefer, frozen, liftgate, or white glove services, we tailor our offerings to meet your specific needs, providing flexibility and reliability in all your freight operations.

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Chat with us here to leave the frustrations of legacy LTL carriers behind: https://www.wearewarp.com/contact-us